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Facebook Page Reviews | Reviews for Your Business | How to Get Reviews on Facebook Page

Brent Werbeck • May 23, 2017

Why you shouldn't pay for online reviews for your business

stop before you buy online reviews

First of all, let's be clear...

Buying online reviews is a REALLY bad idea. Do not buy, purchase or pay for online reviews for your business. There are quite a few reasons why this is a bad idea, but besides all that, it is just plan wrong and chances are you business doesn't need to resort to that.

Plain and simple.

We understand that you're working really hard in your business, and that getting more five star reviews can be a real pain (especially if you don't have the right systems in place).

Tier 1 review sites like Google, Facebook and Yelp all have their own unique review compliance standards and as a business it is important that you know and understand how they work. Despite their compliance standards, the truth is that is can be pretty easy and simple to get more Facebook reviews, Google reviews and even Yelp reviews.

But again, it is worth re-stressing...it is NEVER a good idea to buy 5 star reviews for your business (fake reviews).

Besides, your customers love you right? So why not get more authentic, real reviews from the people that already love you and your products and services.

Don't pay for Yelp reviews

If you haven't already, you should take a look at Yelp's Content Guidelines and make sure you understand the right and wrong ways to get more reviews for your business. Yelp doesn't take kindly to businesses that try to buy online reviews. Although it can be difficult to generate new 5 star Yelp reviews, it is 100% not worth it to try and buy fake reviews.

As this article from Entrepreneur.com points out , Yelp is even "targeting" businesses how try to buy online reviews and warning customers that land on their Yelp page (see image below). Yelp calls this their "Consumer Alerts" program and describes the program as:

"We introduced our Consumer Alerts program back in 2012 to warn people when we see brazen attempts to manipulate ratings and reviews – either by purchasing/incentivizing people for reviews, writing a bunch of reviews from the same IP address (a helpful indicator that they may lack authenticity), or threatening reviewers with legal action. While our recommendation software does a great job weeding out unreliable reviews so you don't have to, our investigation team is also always on the job.

When we issue an alert, a warning message pops up over the review section of a business page informing the user of the particular action we have learned about, sometimes with a link to view the evidence. The user must manually close the popup to read any of the reviews."

Best Buy Consumer Reviews

Numerous businesses that are paying for online reviews have been penalized by Yelp with this Consumer Alert ( learn more about Yelp's Consumer Alert Program here ).

It simply isn't worth it. Your online reputation can't afford to take a "Consumer Alert" hit.

Don't pay for Yelp reviews. Period. End of story.

Instead, most businesses choose to let their Yelp reviews come in on their own while focusing on requesting reviews on other listings like Google My Business where reviews are arguably even more important.

Don't pay for Google reviews

Just as you would suspect, Google doesn't like businesses that pay for reviews. Once again, getting more real, authentic reviews from your customers is the safest way to control your online reputation. With that said, Google doesn't appear to "crack-the-whip" as a hard as Yelp when it comes to punishments.

Although the most likely scenario is the removal of the suspected "fake" or purchased reviews, there have been reports of companies having their page taken down.

Just like Yelp, it is important to understand Google's Review Policy. Of the 12 different reasons they cite for ways a review can be taken down, one of them in particular calls our paying for reviews.

"

  • Conflict of interest: Reviews are most valuable when they are honest and unbiased. If you own or work at a place, please don’t review your own business or employer. Don’t offer or accept money, products, or services to write reviews for a business or to write negative reviews about a competitor. If you're a business owner, don't set up review stations or kiosks at your place of business just to ask for reviews written at your place of business.
"

Don't pay for Google reviews. Period. End of story.

Again, it can be really simple to generate new, 5 star Google reviews. You simply need to be consistent with requesting reviews from your customers and ensure that you've made the process easy for them to leave you a review.

Paying for reviews is considered illegal by the FTC

Several years ago, the FTC already made it clear. Paying for reviews is illegal.

In fact, according to this article from Search Engine Watch , significant financial penalties have been enforced for companies that participate in buying online reviews.

"New York is going further. Regulators today announced their crackdown on illegal reviews, and have reached agreements with 19 different companies who will stop posting and soliciting fake reviews as well as pay $350,000 in penalties.

The crackdown, dubbed “Operation Clean Turf”, targeted both companies who purchased the fake reviews, as well as the companies who are creating the fake reviews. A total of seven companies offering “reputation enhancement” services were caught in the year-long investigation, along with their clients they post reviews for."

Although this is more a "worst case scenario" type thing, you can see that resorting to buying fake 5 star reviews can even have major, legal implications costing your business large sums of money in fines - enough to put you out of business.

So once again, now that you know how to get good reviews, you don't need to worry about taking the "quick fix" route to getting more reviews.

Get more reviews...the right way

Since you're here, you already understand the importance of getting more reviews for your business. By now, you should know that buying online reviews is a really bad idea that can not only put your business in the penalty box with Google and Yelp, it could have a lasting negative impact on your online reputation.

Most importantly, remember that you don't need to buy online reviews to begin with. Like most local businesses, your customers already love you and will happily leave you a review if you simply continue to give them the great products and services they're looking for.

Remember to stay consistent with asking for reviews, to the point that it is simply another high-priority process you and your team follows.

To start, focus your efforts on getting more 5 star reviews on your Google listing and getting more reviews on your Facebook page. Those 2 review listings can take you really far when it comes to getting the most bang for your buck. Once you've built up enough reviews on both of those sites, you can start to get reviews on another site, maybe one that is more specific to your industry.

All in all, it is clear that you should never have to buy reviews for your business.


Learn More

Click the button below to contact us for information on how our GetMoreReviews tool can help your business quickly generate more five star reviews.  Getting more reviews for your business will help improve your local SEO, highlight your shining reputation to potential customer and ultimately bring new business through your doors.  Call us at (888) 979-2379 or email us at help@GetMoreReviews.com
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